Archive for the ‘Technology & Development’ Category

IE6 Must Die Movement Requires More Than Google

Wednesday, February 3rd, 2010 by Tomer Tishgarten

It seems that every day that goes by, another one of the user interface developers that I work with talks about how Internet Explorer 6 must die. Granted, they have plenty of justification for why this browser should go away. For example, Internet Explorer (aka, IE6) is “ancient” — it was released in late 2001 (source). It has serious security flaws (source) and Microsoft has moved on to release IE7 and IE8.

And while plenty of social networking destinations, including Facebook, have stopped supporting IE6, the majority of users unfortunately can’t upgrade/replace IE6 because they have insufficient privileges on their machines/their company won’t let them upgrade (source). That’s a major “yikes” in my book.

Last week, six solid punches in one swing were taken at IE6. I am speaking about the announcement from Google that they’re planning to phase out support for IE6 (source). Google indicated that key functionality in Google Docs and [international] Google Sites will be disrupted starting on March 1, 2010. I applaud Google which owns 6 of the top 20 destination on the web and welcome them to the movement (source).

And while we really needed Google, the internet community can’t (for a second) think that we’ve won the fight. We need to convince several US-based companies, such as Microsoft (thank you @cubanx!), Yahoo! and Amazon, and Chinese companies, including Baidu, QQ.com and Sina.com.cn, to jumped on board. While it may feel like we’ve made progress, the short list below demonstrates that we still have a long road ahead of us.

Top 20 Companies that don’t support the IE must die movement:

  1. Google (starting 1-Mar-2010)
  2. Facebook (as of 24-Jul-2008)
  3. YouTube (starting 1-Mar-2010)
  4. Yahoo!
  5. Windows Live
  6. Wikipedia
  7. Blogger.com (starting 1-Mar-2010)
  8. Baidu.com
  9. MSN.com
  10. QQ.com
  11. Yahoo! Japan
  12. Twitter
  13. Google India (starting 1-Mar-2010)
  14. Google China (starting 1-Mar-2010)
  15. Sina.com.cn
  16. MySpace
  17. Google Germany (starting 1-Mar-2010)
  18. WordPress.com
  19. Microsoft
  20. Amazon.com

How to make FourSquare more social

Monday, February 1st, 2010 by Tomer Tishgarten

Over the past few months, I’ve been using FourSquare more regularly. FourSquare is a social networking service/game that you can use to track your whereabouts. It is typically accessed via an app on a mobile smartphone (Droid, BlackBerry or iPhone). The idea is that you earn points each time you arrive at a location and “check-in.” You earn more points for new places that you discover/visit vs. returning to your usual spots. But the points are virtual — they’re only a valuable way to tell who gets out who doesn’t. From my point of view, FourSquare is the perfect global economic stimulus solution — it encourages users to spend time exploring new places and money. What government or marketer wouldn’t love this thing?!

Well over the weekend, FourSquare sent me an alert that one my friends was at the Nike Factory Store, a nearby discount outlet. As soon as I saw it, I wanted to send him a note and ask him if there are any good deals on Nike running gear (I think that their Dri-FIT products are the ultimate but that’s a topic for another blog). While I could have called or sent him an email, I wanted to send him a text and ask but that feature wasn’t available. I swear that I looked EVERYWHERE and came up empty handed.

While FourSquare is a great tool that allows you to keep up with your friends, it is missing a texting feature that allows you to quickly “chat” with them. Text messaging is the preferred mode to communicate, especially when you’re mobile (source). If it was there, I would have another reason to get out and stimulate the economy. :)

Recent iPhone sales provide greater reach for mobile marketers

Tuesday, January 26th, 2010 by Tomer Tishgarten

Apple has done it yet again. According to the Q1 2010 results (source), consumers snapped up 8.7 Million iPhone devices this past quarter. While a few mobile market analysts feel that Apple missed their sales target (BTW, some expected sales to reach the 9 Million to 11 Million units mark), the growth of the iPhone still represents a healthy 100% increase in sales in comparison to the same quarter last year.

In my discussions with Marketers, I’m regularly asked whether iPhone app development or iPhone mobile campaigns make sense considering the dominance of rival smartphone devices such as RIM’s BlackBerry. There’s valid concern if you consider only the number of mobile devices but that number isn’t as important when you consider usage. While RIM currently outsells Apple in smartphone devices (RIM sold 10.1 million devices in the quarter ending November 28, 2009 whereas Apple sold 7.4 million iPhones in about the same period), the iPhone accounted for 60% of page views AND 75% of mobile revenue at the top online retailers this past holiday season according to Omniture (source). So while BlackBerry devices are more prevalent, users avoid using this device to browse the web. This decision is likely based on the poor web browsing experience. And Marketers that are considering the accessibility of their website should optimize it for the iPhone.

So Marketers that want to interact with the largest group of mobile users should first focus on the iPhone platform — nothing else compares. But besides usage, Apple provides plenty of additional reasons for why the iPhone platform will also win in the long run:

  • The current quarter’s iPhone unit sales numbers exclude the 55% year-over-year growth in sales of the iPod Touch. The iPod Touch is a Wifi-enabled mobile device that supports many of the iPhone applications. The iPod Touch user segment represent a group that is not bound by telephony service but are still connected (likely to be a younger demographic).
  • Sales growth was driven by strong global demand. This implies that marketers can now expose their application/campaign or brand to an international audience (while facing the challenges that come with such a relationship).
  • With the introduction of the iPhone 3GS, demand for the iPhone has spilled from the consumer market over to the enterprise market. Apple reported that 70% of the Fortune 200 are either deploying or piloting the iPhone. While marketers may have previously focused on the business to consumer or B-to-C market segment, they now have an opportunity to create applications that address the needs of the business to business or B-to-B market.
  • Apple continues to invest heavily in customer service, whether it is through training of mobile carriers on device or one-on-one coaching of new customers at their 283 stores (currently present in 10 countries). This is a critical tactic for Apple to attract and service an older demographic of users that may not be as comfortable with touch-based technologies.
  • The numbers did not account for the  upcoming product introduction of a tablet-like device. This highly anticipated announcement is expected tomorrow but the value of this news is that Apple will give marketers yet another device that will support mobile applications. The segment of the users that select and use this device is still unknown but it is potentially a new group of untapped users.
  • Lastly, Apple has completed two recent acquisitions: music streaming service Lala and mobile advertising platform Quattro. Both represent the company’s continued future-looking view on revenue generation and demands.

Apple seems to be benefiting from a positive feedback loop. While the iPhone does have its flaws (it is not a perfect mobile device!), Apple has built an elegant smartphone unit that is extremely user-friendly. Additionally, iPhone users regularly promote their smartphone to other non-users in their social circles so the masses are choosing iPhone when deciding to go mobile (source). For brands that are still on the sidelines or ones that are only focused on the alternatives (which is a mistake; source), there’s no better time than now to jump on the iPhone platform bandwagon.

What It Will Take for Me to Buy an Apple Tablet

Monday, January 25th, 2010 by Andrew Jones

Unless you’ve been living under a rock lately, you’ve heard about the impending announcement of the long-rumored tablet computer from Apple. This Wednesday, January 27th, Apple is holding a special event in San Francisco to announce its “latest creation”.
Apple Tablet Invitation

The invitation (above) itself has spawned a wave of speculation, as to what the paint splotches might mean. Clearly they’re about to announce a tablet of some kind, but could the invitation design mean the tablet has some “creative” focus? I guess we’ll see.

It’s no secret that I’m a total Apple fanboy. I ditched the PC around 2003 and never looked back (I’d have switched much earlier, had I been able to afford it). I’ve had about 8 or so Macs, including a blueberry iMac, G3 and G4 towers, Powerbook, Macbook and Macbook Pro. And I’ve got a couple Minis around here. I’ve also had a couple iPods, the first-gen iPhone and currently the iPhone 3GS.

Gizmodo Apple Tablet sampleAll that said, I’m having a hard time coming up with scenarios in which I’d plunk down the money for this new mystery device. If all we’re talking about is a giant iPod Touch, then no thank you. Because if all it does is surf the web and play audio and video, then I’ve already got Apple products that do that just fine.

I feel like an Apple tablet has to find a clever way to naturally insert itself between the iPhone/iPod and an entry-level Macbook, both in function and pricepoint. Here are some things that could push me towards buying:

eBooks

Kindle vs NookI’ve been toying with the idea of buying an Amazon Kindle for quite some time now. I’m mostly interested in it for the ability to migrate my technical library (programming books, etc) to one device I can carry in my backpack. I’ve hesitated, both because of the price, and because it really only does that one thing. I only paid $50 more for my iPhone 3GS, but look at the vast difference in features between the two.

So far, the rumors are that Apple has been in talks with several book, magazine and newspaper publishers, presumably for inclusion into some sort of tablet-based e-reader. I think this would be a fantastic, and almost necessary, feature of the new tablet. Question is, can it compare to the Kindle or Nook? Absolutely. Functionally, it could do everything the aforementioned readers can do, and about a hundred more. Plus sound, color and full interactivity.

The major issue the Apple tablet will have (at least at first), is selection. To have bestsellers available is one thing. But if the Apple book store doesn’t have a good technical library, I’m still not sold. For example, almost every PHP, javascript or css book I’ve looked at has a Kindle version. To date, none of them have been available for the Nook, making the Kindle my clear front-runner. It’ll be interesting how many titles a new Apple book store will contain.

Video

Netflix StreamingObviously, iPhones, iPods and Macbooks all can do video. However, I can’t watch The Big Lebowski on Netflix streaming at the same time I’m trying to draw a comic strip in Photoshop. My CPU would tank before The Dude’s rug is peed on. I can watch video on my iPhone, but I’ve got no good way to prop it up, and it would still have to be six inches in front of my face. Plus, I’d be limited to what I could get via the iTunes store, or ripped myself.

However, if a 10-inch Apple tablet could play HD-quality video and had some sort of kickstand on the back, now we’re getting somewhere. I’d love to have a little TV next to my main monitor to watch whatever I want while I’m working, with no adverse effects on my main machine. I’m doubtful it would still support Netflix, as this would cannibalize Apple’s own video sales and rentals. Still, it would be a good start. And maybe allow it to be controlled by both the little white Apple remote or an iPhone.

Drawing

Wacom Cintiq 12wx A few months ago, I bought a 12-inch Wacom Cintiq tablet. It’s essentially a drawing pad with a monitor built right in. You literally draw right on the screen. I absolutely love that thing, but it also cost a cool grand. And that’s all it does. It’s just a drawing tablet, not a full computer.

While I would never consider parting with my Cintiq, if the Apple tablet could be used for drawing with a pressure-sensitive pen, it would be a huge draw (no pun intended) to digital artists of all kinds. I’d still use my main tablet, but it’d be great to be able to sketch on something much more portable (the Cintiq has this whole breakout box and lots of cords).

The real issue with this functionality is the software. As with the iPhone, the tablet will likely run a stripped-down version of the OSX operating system. In other words, it’s highly unlikely you’ll be able to use Photoshop on it. That said, who’s to say Apple won’t introduce it’s own drawing/sketching app specially made for the tablet. That would actually be pretty sweet.

Text Input

iPhone keyboard slider concept This is another stumbling block for the tablet, how to write with it? It seems most pundits expect there to be the usual virtual keyboard, likely some modified version of what the iPhone uses. But at a much larger size, it’s not like you could one-thumb-type with this thing. And pecking with one finger on a larger keyboard would feel kinda weird (and slow). It also wouldn’t be wide enough to place two hands on it, even if you could get used to not actually feeling keys beneath your fingers.

Steve Jobs has gone on-record several times saying he doesn’t like buttons and despises the idea of a stylus. They’ve also yet to allow for bluetooth keyboards for the iPhone, which I’m sure they could sell. I think if this device sits in the lineup between the iPhone and the Macbook, it has to accommodate some type of hardware input device, on top of the ubiquitous multi-touch we’re all used to. It doesn’t even have to come with one, but there should be support for it. And obviously, if they pair the tablet with some type of drawing application, it would have to come with a stylus.

Price

So let’s face it, a ton of people will want this, and for many the only reason not to buy one the day it’s announced is price. Rumors are all over the board as to a price point; everything from $599 to $999. But here’s what I’m thinking. The most expensive iPhone is currently $299. An entry-level Macbook is $999. If we split the difference, something in the middle would be around $650. I think if Apple rounded down to $599 they could have the best possible price. If they go up to $699, I think that’s pushing the limit of what people are willing to pay for a larger version of the iPhone/Touch. And according to a recent survey, most consumers would not be willing to pony up $700 for a new device.

The Other Stuff

Beyond all that, let’s assume this magic tablet will also do all the normal stuff like surfing the web, checking email, playing music and even games. There will likely also be an SDK for support of third-party apps, just like the iPhone.

So again, a big iPhone for $599 still doesn’t sound all that appealing to me. But a 10-inch HD television I can read books and draw on, that lets me (optionally) connect a keyboard and is under six hundred bucks? Count me in.

Paying the price to use Twitter

Friday, January 22nd, 2010 by Tomer Tishgarten

UPDATE: I recently spoke with Joel @Rapleaf and he clarified that the data that Rapleaf collects is not used to deny individuals credit. Instead the information is used by the marketing departments to target potential customers (source).

While Twitter is free social media tool, there’s a price that one pays for tweeting. For example, there are plenty of good incidents caused by an embarrassing celebrity tweet (source). Aside from Hollywood celebrities, we’ve also had a local incident where a VP at the Atlanta PR firm Ketchum mistakenly used Twitter to exclaim that he “would die” if he had to live in Memphis while visiting his client, FedEx (source). This was a problem since Memphis is where FedEx is headquartered. Talk about a real Homer Simpson “Doh!” moment.

Until now, the price of tweeting was simply facing temporary ridicule and a small boo-boo to your online reputation. But that’s all changed now that data-mining firm Rapleaf announced that they are using data from Twitter to determine if you’re credit worthy collect demographics data in the public domain that’s exposed through social networking sites. According to an article in Fortune Magazine (source), the people that you “hang out” with can be used to determine if you’ll pay your bill on time (THE STRICKEN SENTENCE IS NOT TRUE!). As a technologist, I recognize that some analytics tools can also provide this extra level of information. For example, Pinch Media/Flurry can send demographics information from the Facebook application to your iPhone application. This simply add an extra dimension to data that you’re already collecting about the behavior of your mobile app users. Of course, this feels both cool and a bit creepy.

As a regular user of Twitter and Facebook, I’m less worried about what I say because I’m well aware that my statements are in the public domain. But, I’m reconsidering who I’m planning to follow or be-friend online. ;) As a social networking contributor, you should consider whether you’re willing to allow a social networking site to expose that information to a search engine, like Google.

I guess that the quip “Be slow in choosing your friends” rings true.